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Training Objectives
- To learn the practical skills, strategies and techniques necessary for effective mediation practice
- To understand the theoretical foundation of conflict resolution, negotiation and mediation theory
- To appreciate the ethical standards and issues and policy considerations of mediation practice
- To learn strategic communication and facilitation techniques
- To incorporate substantive and legal expertise into mediation
- To learn to work with representational legal counsel and other participant advisors
- To develop skills and strategies for joint, caucus and multi-party sessions
- To learn techniques for establishing and marketing a successful mediation practice
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