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Sample Training Schedule - Professional Mediation Practice
Please note that specific trainings may operate on somewhat modified schedules. It is common for this training to end at between 2 and 3 p.m. on the final day. The seminar includes presentation, demonstrations, videotape and
approximately six hours of participant exercises. Day One
10 - noon8:00 - 9:45 Introductions and Seminar Overview Conflict Resolution Theory and Skills A. The Nature of Conflict (Ugli Eggs Exercise - 15 minutes) B. The Adjudicatory Model C. Conflict: A Problem to be Solved D. Types of Conflict E. Ways of Dealing with Conflict (Integrative Negotiation Exercise - 30 minutes) 1:00 - 2:30 Conflict Resolution Theory and Skills (cont.) 2:45 - 4:00 Alternative Dispute Resolution Processes A. A Spectrum of Processes B. Dispute Resolution Mythology (Comparing Negotiation, Mediation, Arbitation Exercise - 45 minutes) 4:15 - 5:00 Negotiation Concepts and Skills A. Competitive and Integrative Approaches B. Principled Negotiation C. Negotiation Power D. Balance Negotiation Power? E. Overall Facilitative Structure Day Two 8:00 - 10:00 Negotiation Concepts and Skills (cont.) 10:15 - noon Being a Mediator A. The Science and Art of Mediation B. Roles of the Mediator C. Benefits of Mediation D. Types of Mediation E. Comparing Mediation Cultures 1:00 - 5:00 pm Overview of Mediation & Getting Started A. Qualities of Mediation B. Stages of the Mediation Process C. Initial Contacts D. Sample Educational Materials E. The Mediator's Opening Statement (Mediator Opening Statement Exercise - 45 minutes) F. Introductory Session Agenda G. Suggested Ground Rules H. Resolving Pressing Issues I. The Working Session (Elderly Mom Exercise - 1 hour) Day Three 8:00 - noon Mediation Strategy and Exercises A. The Interest-Based Option Development Model B. Hypothesis Generation and Testing (Case Role Play - 1 hour) C. Doubt and Dissonance D. Managing Emotional Relational Issues 1:00 - 5:00 p.m. Communication Skills in Mediation and Exercises (Case Role Play - 1 hour) A. Rapport Development B. Question Forms C. Outcome and Evidence Questioning D. Framing E. Indirect Techniques F. An Overall Model Day Four 8:00 - noon Facilitating Agreement (Case Role Plays) 1:00 - 1:30 pm Drafting the Parties' Agreement and Mediation Ethics 1:30 - 2:00 pm Building a Successful Mediation Practice
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